Differences

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--- en:hiq_hotel:hiq_grms [2020/04/14 08:48] – [Blinds / Curtains] goran.kocjancic
+++ en:hiq_hotel:hiq_grms [2022/11/29 09:21] (current) – [HIQ GRMS] matic.susnik
@@ Line 3: / Line 3: @@
 **Guest Room Management System**
-HIQ GRMS is optimized for Hotel Guest room applications. Based on HIQ range of controllers GRMS ads functionality to Hotels and improves guest experience. All HIQ components can be used and combined with HIQ GRMS to form complex customized solutions and it can be connected to HIQ BMS and HIQ Universe cloud. HIQ BMS can be used for other areas, like corridors, foyer, hall, SPA, restaurants, bars and others.
+HIQ GRMS is optimized for Hotel Guest room applications. Based on HIQ range of controllers GRMS ads functionality to Hotels and improves the guest experience. All HIQ components can be used and combined with HIQ GRMS to form complex customized solutions and it can be connected to HIQ BMS and HIQ Universe cloud. HIQ BMS can be used for other areas, like corridors, foyers, halls, SPA, restaurants, bars and others.
-Attractive glass finished panels, which can be fully customized (color, appearance, hotel logo) are integral part of the system. Alternatively standard push-buttons can be used.
+Attractive glass-finished panels, which can be fully customized (color, appearance, hotel logo) are an integral part of the system. Alternatively, standard push buttons can be used.
-{{:hiq_hotel:touch_pannels_bk.png?direct&200|}} {{:hiq_hotel:touch_pannels_wh.png?direct&255|}}
+{{:hiq_hotel:corridor_info_panel.png?direct&200|}} {{:hiq_hotel:touch_hmi_inetrior.png?direct&200|}} {{:hiq_hotel:touch_pannels_bk.png?direct&200|}}
+ {{:hiq_hotel:touch_pannels_wh.png?direct&255|}}
 ===== GRMS functionalities =====
@@ Line 20: / Line 21: @@
   * [[#Blinds / Curtains]]
   * [[#Room info panels]]
-  * [[#SOS]]
+  * [[#Emergency call]]
   * [[#Fire alert]]
@@ Line 128: / Line 129: @@
 === Room info panels ===
-| In-room touch info panel                                   |
+In the past, guests communicated to the staff their wishes with the tags they hung on the outside of the room door. Although this method is still commonly used, it has several disadvantages:
-| Corridor room info panel                                   |
+  * The staff is not automatically informed of the guest's preferences as he / she must inspect the door to the rooms.
-| Smart Doorbell                                             |
+  * No room status records.
+  * Easy to abuse (anyone could move the tags to "annoy" guests).
-=== SOS ===
+The system allows setting "Do Not Disturb" (**DND**) and "Make Up Room" (**MUR**) statuses from panels in the room, which ensures that statuses can only be set by a guest. In addition to the status being signaled in front of the entrance to the room, it is also signaled at the reception desk and recorded in the database for later analysis.
+|<750px 200px >|
+| Room info panel        | Panel in the room that allows you to set DND and MUR status.  |
+| Corridor info panel    | Panel in front of the entrance to the room showing DND and MUR status. It can also display the room number and enable the door bell to be activated.  |
+=== Emergency call ===
+For the purpose of an emergency call, at least one button or a pull switch is installed in the room to activate the call. The call is signaled at the reception desk and in front of the entrance to the room (the MUR indicator flashes). Each activation is also stored in a database for later analysis.
+|<750px 200px >|
+| SOS button / pull switch   | Dedicated push-button or pull switch for emergency call.  |
 === Fire alert ===
+Dedicated fire sensors may be installed in the room to activate fire alert. In addition, the system can detect a potential fire alert from sudden abnormal rising temperatures of temperature sensors that are otherwise used to regulate heating and cooling.
+The danger is signaled at the reception. All events are stored in the database for further analysis.
+|<750px 200px >|
+| Fire sensor         | Any type of fire sensor with dry contact output.  |
+| Temperature sensor  | Temperature probe (in thermostat) used for temperature regulation.  |
+<wrap hi>**The system is not certified as a fire system and cannot replace the legally required fire control panel.**</wrap>