Page locked

This page is currently locked for editing by another user. You have to wait until this user finishes editing or the lock expires.

Currently locked by:
Lock expires at: 2026/04/25 10:32 (15 min)

You've loaded an old revision of the document! If you save it, you will create a new version with this data.

===== HIQ UNIVERSE =====

HIQ Universe is a cloud service that enables:
  * An overview of current power consumption and
  * An overview of the history of electrical power and energy consumption and production.

Access point: https://my.hiq-universe.com

==== HIQ Universe Log-in ====

</WRAP>

Log in with your username or email and password to see your [[#"HIQ Universe subscription dashboard"|HIQ Universe subscription dashboard]].

To reset forgotten password click on [[#"Reset forgotten password"|"Forgot your password?"]]

To create new account click on [[#"Create HIQ Universe account"|"Create new account"]].

</WRAP>

==== Create HIQ Universe account ====

</WRAP>

In the appropriate fields, enter:
  * Username
  * First and Last name
  * E-mail address
  * Timezone
  * Password

Click on "I'm not a robot"

Accept Terms and Conditions.

Click on Create account.

A confirmation link will be sent to your email address.

Proceed to [[#"HIQ Universe Log-in"]] screen.

</WRAP>

==== Reset forgotten password ====

</WRAP>

In the appropriate field, enter email address.

Click on "I'm not a robot"

Click on "Reset password".

You will receive email with password reset link.

</WRAP>

</WRAP>

Enter new password and click on "Save new password".

Proceed to [[#"HIQ Universe Log-in"]] screen.

</WRAP>

==== Add HEMS controller ====

</WRAP>

Enter HEMS activation code from "HEMS Quick Set-Up Guide" found in HEMS box.

</WRAP>

==== HIQ Universe subscription dashboard ====

</WRAP>

You will see tiles for all your subscribed HIQ Universe devices and services.

Go to [[#"Main HEMS view"|Main HEMS view]] by clicking on HEMS tile or

add [[#"Add HEMS controller"|new HEMS device]] by clicking on blank tile with + sign.

[[#"User profile set-up"]] is invoked by clicking on user name on top right.

</WRAP>

=== Main HEMS view ===

</WRAP>

Main HEMS page consists of 3 sections:
  * [[#"Title and view selection row"]] at the top
  * [[#"Power flow chart"]] on left side
  * [[#"Power and energy time-plot"]] on right

</WRAP>

</WRAP>

Side menu is activated by clicking menu icon (tree vertical lines at top-left). Menu items are dynamic created so can be different for each user. Typical menu items from top:
  * Language selection
  * Home page → section with all your subscribed HIQ Universe devices and services
    * MyHems → [[#"Main HEMS view"]]
      * Settings → [[#"HEMS settings"]]
  * TOOLS → section with general site tools
    * Profile → [[#"User profile set-up"]]
    * Sign out → Log off from HIQ Universe

</WRAP>

== Title and view selection row ==

</WRAP>

From the left:
  * HEMS name
  * Lighting icon → time-plot displays energy or power
  * Money icon → time-plot displays currency
  * Daily → time-plot displays power
  * Monthly → time-plot displays energy per day
  * Yearly → time-plot displays energy par month
  * Target icon → time-plot go to now
  * < → time-plot goes to previous term
  * > → time-plot goes to next term
  * Date → Select term for time-plot
  * Download icon → Download "csv" data for displayed time-plot period
  * Location of HEMS installation
  * Time at HEMS installation site.

</WRAP>

== Power flow chart ==

</WRAP>

Displays actual power flow with:
  * Power sources (Local PV, wind, co-generation plants) at top
  * Grid (divided by tariffs) on left side
  * Storage (battery) systems on right side and
  * Consumers on bottom.

Unused items are soft greyed out with X. Items without actual power are displayed as dots.

</WRAP>

== Power and energy time-plot ==

</WRAP>

On bottom is time-plot for selected time period (in title row). By clicking on time plot a term for legend display is selected. Above there is power/energy legend.

</WRAP>

=== User profile set-up ===

</WRAP>

Basic information section:
  * Username
  * Created date and IP
  * Previous and last login date and IP
  * Last password change date and IP

Profile section:
  * Main realm display
  * Full name, email address and timezone edit fields

Foreign realms - devices and services where you have access to bat you are not owner.

Password: fields for password changing.

</WRAP>

=== HEMS settings ===

</WRAP>

Sections:
  * Settings:
    * Device name
    * Location name and coordinates
  * Energy price: per tariff energy price
  * Timeplots range: ranges for various timeplots
  * Share your device: manage device sharing guest accounts

</WRAP>

Edit summary

Note: By editing this page you agree to license your content under the following license: CC Attribution-Share Alike 4.0 International