Page locked

This page is currently locked for editing by another user. You have to wait until this user finishes editing or the lock expires.
Currently locked by: 10.0.0.202,18.224.59.107
Lock expires at: 2024/11/22 17:51 (6 min)
This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
===== HIQ UNIVERSE - Service provider =====

Accounts with access level of service provider have additional fields available: 
  * Instance manager
  * Data API account manager
  * Fleet manager


==== Side menu ====


<WRAP column 650px>

{{:hiq_energy:robotina_charger:smip_service_provider_1.png}}

</WRAP>

<WRAP column 650px>

Side menu is activated by clicking menu icon (three horizontal lines at top-left). Menu items are dynamically created so they can be different for each service provider:
  * **Home page** → section with all your subscribed HIQ Universe devices and services
  * **TOOLS** → section with general site tools
    * Profile
    * Instance manager → [[#"Overview of installed systems"]]
    * Reports → Subscription to reports (Depending on the installation).
    * Data API account manager → [[#"API key management"]]
    * Fleet manager → [[#"Aggregation and overview of service providers installed systems"]]
    * Sign out

</WRAP>

<WRAP clear></WRAP>
<WRAP pagebreak></WRAP>
==== Overview of installed systems ====


<WRAP column 650px>

{{:hiq_energy:robotina_charger:smip_service_provider_2.png}}
</WRAP>

<WRAP column 650px>

Table shows all installed systems by the service provider and their additional info:
  * Name
  * Type
  * Users (nr. of Owners and Guests)
  * Status (Online/Offline)

Clicking on the instance name will take you to instance home page as seen by end users. Clicking on the plus sign displays additional instance info:
  * **Basic details**
  * **User's details**

</WRAP>
<WRAP clear></WRAP>

<WRAP column 650px>
{{:hiq_energy:robotina_charger:smip_service_provider_3.png}}
</WRAP>

<WRAP column 650px>
Basic details displays information about the system. Here you can find:
  * Basic info
  * Connections
  * Instance parameters
  * Instance controllers

Parameters can also be changed with a click on Edit button. 



</WRAP>

<WRAP clear></WRAP>

<WRAP column 650px>
{{:hiq_energy:robotina_charger:smip_service_provider_4.png}}
</WRAP>

<WRAP column 650px>

User's details shows all user that have access to this instance. \\
Owners can be added or removed and have overview, control and settings over this instance. \\
Guest account can be added or removed and will have an overview of an instance. We can select if we want to share reports with guests and to allow writing to the device. Guests can not change the settings. \\

</WRAP>

<WRAP clear></WRAP>

==== API key management ====


<WRAP column 650px>

{{:hiq_energy:robotina_charger:smip_service_provider_5.png}}
{{:hiq_energy:robotina_charger:smip_service_provider_6.png}}

</WRAP>

<WRAP column 650px>

An application programming interface key (API key) is a unique identifier used for calling program with an API. 

Clicking on Create account will create a new Data API key that can be renewed or deleted. 

</WRAP>

<WRAP clear></WRAP>

==== Aggregation and overview of service providers installed systems ====


<WRAP column 650px>

{{:hiq_energy:robotina_charger:smip_service_provider_7.png}}

</WRAP>

<WRAP column 650px>

Aggregation and overview or so called fleet is a section where all relevant data from installed systems is collected and displayed. This section can vary amongst providers as the interface can be modified to suit the needs of individual service provider. 

</WRAP>

<WRAP clear></WRAP>